Betjb Privacy Policy — How Your Information Is Kept Safe

When you create an account and use betjb services, certain information is naturally required. This information falls into two categories — what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

• Full name, date of birth, and national ID number.
• Mobile number and email address.
• BKash/Nagad/Rocket number or bank account details.
• Photo of national ID or passport for KYC verification.
• Information provided when contacting support.

Automatically Collected Information:

• IP address and geographical location.
• Browser type, operating system, and device information.
• Your activity and navigation history on betjb.
• Complete records of bets and transactions.
• Session duration and login details.

Betjb uses your information only for specific purposes. Where applicable, your consent is obtained before use. The primary uses are:

Betjb never sells your personal data to third parties for marketing or advertising purposes. You can unsubscribe from promotional emails at any time.

Betjb never shares your data with unknown or untrusted third parties. However, sharing with certain partners is necessary in specific circumstances:

• Payment Processors: Information is shared with payment providers such as bKash, Nagad, and Rocket only to the extent required to process transactions.
• Identity verification provider: Licensed identity verification providers for KYC purposes — they operate under their own strict privacy policies.
• Regulatory Authority: Information may be disclosed to regulatory authorities or courts when required by legal obligation.
• Technology Partners: Cloud hosting and security service providers — all bound by NDA agreements.

For international data transfers, betjb ensures that the destination country maintains data protection laws equivalent to or stronger than those in your country.

The betjb website and app use various types of cookies — small text files stored in your browser that help improve the quality of our services.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some betjb features to not function properly.

Betjb does not retain any data longer than necessary. Specific retention periods are defined for each category of information:

• Account Information: For the duration of the active account and 5 years after closure (legal obligation).
• Financial transaction records: 7 years from the last transaction.
• KYC Documents: 5 years after verification.
• Support conversations: 2 years after resolution.
• Analytics Data: 13 months from the date of collection.

Once the designated retention period ends, data is securely deleted or anonymized. Even if you request account deletion, certain information may need to be retained for a legally required period.

Betjb believes you should have full control over your personal information. You may exercise the following rights at any time:

Under betjb's Privacy Policy and Terms of Service, the minimum age to register is 18. Age is verified at registration, and in cases of doubt, re-verified through KYC.

If a parent suspects their child has created an account on betjb, they should immediately contact support@betjb.ws. betjb will investigate within 24 hours and take the necessary action.

Betjb uses industry-leading security technology to protect your data — not just in policy, but in practice:

• 256-bit TLS/SSL Encryption: All data transmitted between your browser and betjb servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification at login ensures that no one else can access your account.
• Password Hashing: Your password is never stored directly — only a cryptographic hash is kept.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Penetration Testing: System audits conducted twice a year by third-party security experts.
• Real-Time Fraud Monitoring: Immediate alerts when suspicious activity is detected.

Please note — no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

Betjb updates this Privacy Policy when necessary. In the event of any changes, we will:

• Notifications are sent to your registered email address.
• We send push notifications via the app.
• We display a banner at the top of the website.
• We update the "Last Updated" date.

You will be notified at least 14 days before any significant changes take effect. If you do not agree to the updated policy, you may request account closure.

For any privacy-related questions, requests, or complaints, you can reach betjb through the following: